Hilton Chicago

Very clean, friendly staff, excellent location, beautiful rooms and a great atmospheree. What else is there!!!

The bellman and maid were very friendly. they spent extra time talking to us and making sure we were comfortable.

I would have like the pool to stay open until 10pm.

I love the ambiance of the hotel, the piano player in the beautiful entryway, the staff were wonderful (especially Neil and the front desk), It was just an all around great stay.

The only thing I didn't like was that the workout room was not included with your stay. We like to workout, but not for the price of a month at our gym at home for 2 days there.

Amazing position, room very spacious.

$ 15 for wi fi is not fair. The rooms should be renewed.

Breakfast buffet is good and was included in price of hotel. Restaurant staff accommodating to younger children.

The air conditioning could not be adjusted downward.

The room was very nice and the staff was very accommodating. The restaurants were very nice and the wait staff was good.

The surprise of a $55/day parking fee was a bit much

The staff was very helpful. I enjoyed the inhouse bar and gift shop which were very convenient. The bar staff were extremely kind and helpful - found my new favorite drink from their recommendation.

My room was facing the side of the train and so every 5 to 10 minutes I heard a loud rushing noise which at first I thought was a gust of wind (chicago being the windy city) but then looked out the window and saw the train........too late to ask for a room change since I was fully unpacked.

Excellent customer service. 1) I signed up for 5-day internet access on the room console but realized that my laptop wouldn't be online. I called the front desk to cancel it, then I signed up again from my laptop. I was skeptical that they would double charge but they didn't. It was refreshing to know that someone is doing a job right. 2) I called the front desk b/c it was late at night and the guests next door were very noisy. They sent the security right away and asked them to keep the noise down. And it worked - they became quiet!

The bed was a little too soft and the room was small.

enjoyed our stay, liked the short distance to solider field, museums, and shopping. liked the restaurant choices as well.

high prices of beverages for the room and food was expensive.

The staff was very attentive and friendly. The location was very convient. The room was spacious and comfortable. Addtionally, we enjoyed the historic aspect of this property.

I can't think of anything that I did not like.

The room was spacious and comfortable, the staff were all friendly and wanted us to be happy. The hotel was beautiful and well maintained.

It was a last minute reservation and thought the rate was good. The location was wonderful. Very comfortable beds, nice clean room and bathrooms.

the rooms were very cozy

I have nothing bad to say. It was a very nice place and would stay again

The staff was great. Never seemed to mind helping Restaurant staff was very good also. Not over the tops but they seemed interested in my questions. I also like my room. It was on a corner, how little problem with train noise but really not enough to bother me. Except for 1 lamp that did not work everything was the sessions and very attractive.

Food including the snacks was a little bit pricey. A mini fridge will be nice in that room. you don't have to fill it just have a refrigerator.

The location was very convenient and the staff was the friendliest I've encountered in a long time.